Direct ordering and delivery apps do different jobs.
Delivery apps bring you people who haven’t found you yet. Direct ordering is for the ones who already have. Here’s what changes when the order comes through your own page.
| Compared | Your own ordering page | A delivery app |
|---|---|---|
| Who they order from | Your own ordering pageYour restaurant, under your name | A delivery appThe app, with your restaurant listed among others |
| What it costs you | Your own ordering pageA 5% service fee added to the customer's order. Nothing comes off your prices. | A delivery appA commission on each order, which varies by app, by plan and by whether delivery is included |
| Where the money goes | Your own ordering pageYour merchant account, in full, with the order | A delivery appPaid out by the app, after its commission |
| Who has the customer's details | Your own ordering pageYou, and you can export them | A delivery appUsually the app |
| Who delivers | Your own ordering pageYour own drivers, or offer pickup only | A delivery appUsually the app's drivers |
| Who finds you | Your own ordering pagePeople who already know you | A delivery appPeople browsing the app who may not know you yet |
Where each one earns its keep
A delivery app is a shop window: people scrolling for dinner can find you there. Your own page is where your regulars should end up, because every order through it costs you less and stays yours.
See what the apps keepRunning both
Morsl doesn’t connect to the delivery apps, so they carry on as they are. Put your ordering link and QR code on bags, receipts and your Instagram, and the next order from a regular can come direct.
Questions, answered.
If yours isn’t here, ask it on the demo.
Can I keep using the delivery apps?
Yes. Morsl doesn't connect to them, so they carry on exactly as they do now.
Does Morsl provide delivery drivers?
No. If you deliver, you use your own drivers. Morsl doesn't connect to Bermuda's delivery apps, and you can keep using them separately.
Who receives the customer's payment?
You do, in full, through your own ecommerce merchant account. Morsl never holds your sales.
How does the 5% fee work?
It's added to the customer's order at checkout as a service fee. Your menu prices stay exactly as you set them.
One system, not five subscriptions.
- Restaurant websiteA website with your menu, reservations and ordering on it.
- Online orderingPickup, delivery and dine-in orders, paid online.
- DeliveryTake delivery orders and deliver with your own drivers.
- Loyalty programPoints on every order that bring customers back.
- Automated marketingOffers, emails and texts that send themselves.
- Mobile appYour own ordering app for iPhone and Android.